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  • 21-Apr-2022 10:13 | Tracy Dawson (Administrator)

    By ChandlerWoods

    Whether you're running or managing a business, it's important to make sure that you're doing everything you can to make HR and recruitment as smooth as possible. Unfortunately, many businesses make common mistakes that can end up costing them time, money and resources.

    ChandlerWoods is an award-winning HR and recruitment agency based in Sydney with a wealth of experience helping clients overcome these common HR and recruitment mistakes.

    Let's take a deep dive into the five biggest HR and recruitment mistakes businesses make, and how to avoid them.

    Not writing clear job descriptions

    When it comes to HR and recruitment, one of the most common mistakes businesses make is not writing clear job descriptions. This can have a number of ramifications, including difficulty in finding qualified candidates, increased time to fill the role, reduced productivity as employees struggle to understand their role and what's expected of them and perhaps even poor retention rates as employees feel that they're not able to do their job properly or don't see a future with the company.

    To avoid this, make sure that you take the time to write clear and concise job descriptions that outline the key duties, responsibilities and required skills for each role. You should also consider using a job description template to ensure that all your job descriptions are consistent.

    Not adhering to employment legislation

    There are a number of ramifications for businesses that don't adhere to employment legislation. Firstly, you can face fines and other penalties from the government if you're found to be in breach of employment law. Additionally, you can experience increased HR and recruitment costs as a result of having to deal with employee disputes and hiring replacements for employees who have left the company. Moreover, bad publicity can damage your reputation and make it difficult to attract top talent. Finally, not adhering to employment law can lead to decreased productivity and lower morale among employees.

    Ensure you're up-to-date with all the latest employment legislation and that you have systems and processes in place to ensure compliance. You should also consider using an HR software solution to help automate HR processes and keep track of employee records.

    If you're not sure where to start, ChandlerWoods can help. We are an award-winning HR and recruitment agency based in Sydney with a wealth of experience helping businesses comply with employment law. Contact us today to find out more.

    Filling roles to address short-term needs

    When businesses need to fill a role quickly, often the temptation is to hire someone without doing a proper recruiting process. This can lead to a number of downsides, including increased HR and recruitment costs as a result of having to hire and train a new employee (potentially more than once), reduced productivity as the new employee, who might be a poor fit, struggles to adjust to their new role and poor retention rates as the new employee may not be a good fit for the company.

    To avoid this, make sure you take the time to do a proper recruiting process. This includes writing clear job descriptions, advertising the role, screening candidates and conducting interviews. It's also important to make sure you're taking into account your company's culture and values when making a hire.

    Not engaging with a recruitment consultant

    The main downside of not engaging with a recruitment consultant is that you may not be able to find the best candidates for the role. A recruitment consultant has access to a large pool of candidates, including those who aren't actively looking for a new job, and can help you find the best fit for your company. Additionally, a recruitment consultant can provide expert advice on the latest HR and recruitment trends, help you stay compliant with employment law and save you time and money.

    If you're looking to fill a role in your company, we recommend engaging with a recruitment consultant. At ChandlerWoods, we have a team of experienced recruitment consultants who can help you find the best candidates for your business. Contact us today to find out more.

    Not having an onboarding process

    The main downside of not having an onboarding process is that new employees may not be able to hit the ground running and may take longer to become productive. This can lead to decreased productivity and lower morale among employees. Additionally, if a company doesn't have an onboarding process, new employees may not be familiar with the company's culture and values, which can lead to disputes and conflict.

    To avoid these problems, it's important to have an onboarding process in place that outlines the key steps new employees need to take to get up to speed. This should include things like completing HR paperwork, attending orientation and training sessions, and meeting with their manager.

    Hiring and HR mistakes can be costly for businesses, both in terms of money and lost productivity. In order to avoid these mistakes, it's important to have a process in place for hiring new employees, write clear job descriptions, keep up-to-date with employment legislation and engage with a recruitment consultant. Additionally, you should make sure you have an onboarding process in place that outlines the key steps new employees need to take to get up to speed.

    If you're looking for help with HR and recruitment, contact ChandlerWoods today for a free consultation. We have a team of experienced HR consultants who can help you find the best candidates for your business, develop streamlined HR systems and processes and ensure you comply with employment law.


  • 19-Apr-2022 16:44 | Tracy Dawson (Administrator)

    If you love a challenge and spent the last two years of the pandemic dreaming about taking on a travel adventure, then Westmead-based charity Children’s Medical Research Institute, has a brand new and exciting event.

    The 3 Peaks Challenge involves hiking three peaks in the magnificent Kosciuszko National Park, one of Australia’s pristine Alpine regions. All participants taking part will be doing so to raise money for the vital work being done in their labs.

    CMRI Director of Fundraising, Robert Wynn, said the 3 Peaks Challenge would provide participants with a chance to get outdoors and away from Zoom screens and virtual meetings.

    “Many of us have been waiting for the opportunity to get out of the house, return to travel, and challenge ourselves in a new and exciting way,’’ Mr Wynn said. “The 3 Peaks Challenge is a way to try something different, see a spectacular part of New South Wales, meet like-minded people and raise money for the incredible scientists at CMRI.’’

    The trip is over three days, from November 11 to 13, and involves one day of hiking. Participants arrive in Thredbo on the first day to meet their fellow hikers in a social atmosphere. On Day 2 the group will walk a total of 18km to the peaks of Mt Kosciuszko (2228m), Etheridge Ridge – the fifth highest peak in Australia, then onto Rams Head North, the sixth highest peak in Australia. A celebratory meal will take place back in Thredbo that night and everyone returns home on the third day after this incredible achievement!

    The opportunity is limited to a group of less than 25 and everyone is supported in their preparation for the trek by the crew at Inspired Adventures who also provide you with guidance to support your fundraising efforts.

    If you’d like to learn more about the CMRI 3 Peaks Challenge, click here

  • 19-Apr-2022 15:29 | Tracy Dawson (Administrator)

    By Energy Action 

    Australia needs Net Zero. There’s no doubt that climate change is having an impact on us.

    Energy Action want to know where your business is at regarding its Net Zero journey. Energy Action would really appreciate it if you could take 5 minutes to complete their short questionnaire outlining where you are at on your journey.

    As a thank you for your contribution, you’ll be able to gain early access to Energy Action's next Net Zero Insights document so you can position yourself as a true leader in your industry on your pathway towards Net Zero. See where you sit on the spectrum of Net Zero with businesses just like yours.

    What are you waiting for? Click here to fill out their survey. All your answers will be kept anonymous and confidential.

    Energy Action is a certified Climate Active business. Their mission is to make energy cleaner, simpler and at lower cost. To find out more about Energy Action or see an example of their previous Net Zero Insights document, click here

  • 19-Apr-2022 15:08 | Tracy Dawson (Administrator)

    By Diana Tapp, CEO of World Class Teams

    In a recent World Class Teams poll, voting revealed that feeling appreciated is the most important factor causing people to stay, rather than leave, their current organisation. In fact, feeling appreciated gained 43% of the votes – clearly, it really matters to your staff!

    What can you do then, as a leader, to ensure that the people in your team do indeed FEEL appreciated and therefore stay with you rather than being tempted to move to your competitor?

    Here are three specific actions you can, and should, take:

    #1 Say it, don’t assume it

    So often we assume that our staff ‘of course know’ that we are really grateful for their work and appreciate them. The problem is, we assume they know it rather than making sure we TELL them.

    Being appreciative inside your head doesn’t make your people feel appreciated.

    You need to say it and show it. In fact, you need to show your appreciation frequently. This means not saving it up for the end of the year thank-you speech or for performance review time. Say it close to the event when it matters most.

    You can say it or show it with your spoken words, a hand-written card, flowers, an early finish on a day that matters to them. It’s about being thoughtful rather than spending a lot of money.

    #2 Make it specific and personal

    The broad statements to the team ‘great job everyone’ and ‘thanks for all your hard work’ are important but they are not enough by themselves for individuals to feel appreciated. They don’t have anywhere near the impact that a quiet, more specific comment to the person has.

    For example, quietly saying to the person when they have just completed an important or complex task ‘Thanks so much Ros, I really appreciate the quality of your work and your reliability. It is brilliant to know I can trust you to always complete the tasks to a high standard and on time. Thank you.’ The 15 seconds it takes you to say these words to Ros have a huge payoff. Not only will Ros feel appreciated, but she will also continue to produce high quality work, on time.

    #3 Be sincere, be present

    When you say something specific, and say it with a sincere tone of voice, your team member will feel genuinely valued and appreciated. Your tone tells them you are authentic and truly appreciative of their contribution.

    In order to be present, the appreciation needs to be shown face to face, or via Teams, Zoom or phone. Your team member wants to see your facial expression, your body language and hear your tone. They want to sense that you are making time for them, being present. Appreciation by email rarely has this impact, it is much better as a follow up to a conversation.

    Three simple, but powerful, actions to show your appreciation. The challenge is to do them. Who will you make feel appreciated today?

    Because ‘we go where we are wanted, we stay where we are appreciated’.

    Want to Make Your Employees Feel Appreciated?

    Training is an incredibly cost-effective way to reward employees, keep star performers and make your people feel appreciated. And there's never been a better time to invest with Federal Government's new Small Business Skills and Training Boost tax incentives.

    Enquire about World Class Teams’ Open Leadership Accelerator program.

    This six-month program is made up of 12 x 2-hour live online workshops, designed to rapidly upskill Managers, Supervisors and Team Leaders and create true leaders at ALL levels of your business.

    Want to Know More?

    • Download your free Leadership Accelerator course guide here
    • Delivered by Diana Tapp from World Class Teams
    • Click here to submit your Expression of Interest, or
    • To learn how this program will help your business contact World Class Teams on 1300 085 248 or

  • 14-Apr-2022 16:03 | Tracy Dawson (Administrator)

    J&J Metro Air Conditioning has 28 years of HVAC experience, working with property developers, construction companies, builders, property managers and home owners. Offering in-house expertise for the entire project from the initial design concepts through to completion, including, design, engineering, manufacturing of customise system components, equipment purchase, installation, ongoing servicing and maintenance and emergency call-out, giving their clients real peace of mind during all phases of a project.

    The team also has an in-house design and engineering team with senior, site and design engineers conducting peer reviews and cost saving exercises; and also have the knowledge and expertise in delivering Green Star and NABERS rated projects across commercial, residential and medical applications.

    Why Work With J&J Metro Air Conditioning

    1. Expertise – proven peace of mind

    2. Save you money and issues

    3. Offer and take full ownership

    4. Long-term reassurance

    5. Complete Air Solutions

    6. Quality control – consistency, relationship and familiarity

    7. Peace of mind with system longevity

    8. Compliant, being members of HVAC Industry Associations including ARC, AIRAH, HIA and MBA, ISO 9001:2015 Accredited and Cm3 Prequalified

    9. They care about you, your needs and the environment

    Proudly Doing Whatever It Takes For 28 Years!

  • 13-Apr-2022 16:26 | Tracy Dawson (Administrator)

    Are you waiting for that contract win to warrant your investment in digital technology? There’s no need to wait. Introducing EV20 Consulting Group and their management software application, Drive Lynx, a local software company and a member of Western Sydney Business Connection's Construction Connect program.

    Drive Lynx has a full access entry level subscription, allowing for SME construction companies to level up over time and be ready to implement new contracts into the software from the tendering stage right through to project completion.

    Drive Lynx is geared to construction companies wanting to transition to a digital platform for cost savings, reduced paperwork and better resource management.

    Full access starts at $69 a month and includes:

    • Service Level Agreements Framework, Measurement and Reporting
    • Customer Portal for Real-Time Reporting
    • Risk Management, Project Health Analysis and Reporting
    • Site Management and Check In Reporting
    • Issues Management and Escalation/Quality Management Reporting
    • Real-time time log reporting, delays, overtime, delay costs analysis
    • Resource Management, Availability, Scheduling and Compliance Management
    • Asset Register & Maintenance plans

    Exciting features in the short-term roadmap include:

    • Tendering automation
    • Xero integration
    • e-Documentation
    • Financial Management and Tracking, Reporting at a Project level

    All customers are fully supported locally by EV20's Customer Success Team in Norwest.

    Did you know:

    The Government's Technology Investment Boost means you'll be able to deduct a bonus 20 per cent of the cost of expenses and depreciating assets that support digital uptake. That includes your subscription to the management software application Drive Lynx! For example, if your Drive Lynx subscription is $12,000 a year, you will receive a bonus $2,400 in your tax return. Contact Drive Lynx via their Western Sydney Business Connection Profile here.

  • 13-Apr-2022 16:15 | Tracy Dawson (Administrator)

    Meet better at The William Inglis Hotel with modern audio visual systems that make hybrid meetings a seamless experience.

    The William Inglis Hotel have partnered with the team at Meet Better to bring the latest integrated system for digital meetings in South West Sydney.

    The future of work is here !! No additional AV hire required. See The Grand Armee Room features here.

    To book contact The William Inglis Events Team:

    P: 02 9058 0365



  • 13-Apr-2022 16:07 | Tracy Dawson (Administrator)

    By EV20 Consulting Group

    Australian Constructors Association (ACA) says major public infrastructure activity is expected to reach $52 billion in 2023. And yet, productivity growth and technology adoption for construction lags other industries by over 25 per cent.

    In the last four years, fixed costs on construction projects have dramatically increased. Labour, raw materials and transportation or logistics costs have largely contributed. Here are five tips to increasing profit margins on construction projects.

    Successful construction firms and businesses have deployed a range of measures to deal with increased costs. These measures are largely and thematically all to do with technology. They include:

    1. Labour. Labour represents one of or the single largest cost to a business. Accordingly, many businesses are looking to rationalise their workforce by trying to automate, where possible, repetitive, mundane administrative or ‘overhead’ tasks. Depending on size and complexity of the business, this could take the form of new processes or controls, but mostly relies on implementing and promoting the adoption. Some improvement areas for seeking profit margins are invoicing, finance, budgeting and forecasting, project costing, scheduling, rostering, time sheeting (particularly important to reduce time theft), payroll (in line with EBAs or IWAs), HR, HSEQ and compliance.

    2. Productivity. Embrace technology to remove the manual, tenuous and routine based tasks (which can be costly). Start small. A simple example is teaching site administrators to help workers complete timesheets, log and manage leave/time off will result in reducing overheads and improving margins.

    Onboarding new staff to the point of being fully effective will take from two weeks to up to nine months, so it stands to reason that the companies that lose substantial figures in their workforce will struggle in the future. Set workforce peaks and troughs in line with mobilisation and demobilisation that are required for project specific work. Availability, lead times and proper planning are key considerations.

    3. Fixed pricing. Contracts are often negotiated with certain limits on validity (till project completion, one to three years) yet if the nature of fixed costs increase above and beyond what thresholds have been assumed and estimated, then pressure and strain comes in. Consider risks associated with fixed prices, relating to: materials estimates; labour estimates; previous experience; logistics and transport; excavation and waste removal; unforeseen delays, extensions, standdowns and shutdowns.

    4. Business decisioning. Having data on location, representing the nature of work performed, project cost tracking and forecasting, scheduling/rostering, time and attendance, time off, payroll, compliance (certification registers, safety, pre work brief notes), HSEQ, audit results and findings all play a critical role in business decisioning and when acted upon can radically increase profit margins.

    5. One view of the data. In order for this data to be collated, maintained and in a prepared state to enable interpretation and for it to inform decisions, you need to centralise it. Most businesses still operate at varying levels using Excel. While this may work, it fails to provide an enterprise wide view of a business. For that reason, technologies (namely core systems) are required to be put in place and integrate with one another to deliver to the Project Directors, Executives with timely, accurate and consistent information. Only once data is properly managed can your systems use that data for the benefit of seeking profit margin in forecasting, pricing, cost controls, finance, risk management, everyday business/management reporting and people management.

    Gartner recognises that by 2024, organisations will lower operational costs by 30% by combining automation technologies with redesigned operational processes and that “Organisations will require more IT and business process automation as they are forced to accelerate digital transformation plans in a post COVID 19, digital first world.”

    From project resourcing, planning and management – jobs need to be supported by technologies, processes and controls that enable them to be delivered successfully.

    There are a number of systems that cater for precisely this but every job has nuisances, so caution should be taken when looking at providing projects with customised / proprietary solutions unless the size and complexity of the project warrants the additional time and effort required to customise solutions to meet business objectives.

    My experience is that there is no one magical technology/solution offering that encompasses all of the above. A blend of different solutions will most likely be your best bet Eg. Drive Lynx, BuildXAct, Deputy, Procore or CoConstruct.

    Companies need to invest in the right people (overheads), ‘think out of the box’ to procuring and mobilising project resources, proper and prudent planning and job control underpinned by core technology to support, promote efficiency and have the plans and processes in place to take action to minimise business disruption and key person loss. This can be an iterative process but is transformative.

    Alisdair Blackman has over 15 years’ experience in executive, senior management positions specialised in digital and business transformation, strategy and operations across Education, Health, Construction/Engineering.

    Are you a small business with an annual turnover less than $50 mil?

    The Government's Technology Investment Boost means you'll be able to deduct a bonus 20 per cent of the cost of expenses and depreciating assets that support digital uptake. That includes your subscription to the management software application Drive Lynx! For example, if your Drive Lynx subscription is $12,000 a year, you will receive a bonus $2,400 in your tax return. Contact Drive Lynx via their Western Sydney Business Connection Profile here.

  • 11-Apr-2022 11:09 | Tracy Dawson (Administrator)

    Western Sydney community groups can now apply for WestInvest funding with the $1.6 billion Community Project Grants program open to registrations of interest.

    Community, sports, multicultural, faith based groups, non-government organisations, Local Aboriginal Land Councils, universities, Local Councils, registered charities and more are encouraged to put forward transformative ideas for their neighbourhoods.

    Community organisations will be able to participate in the mandatory Registration of Interest (ROI) process before 5pm on April 21, 2022 to help inform their applications and determine their eligibility.

    Applicants will be informed of the outcomes of the ROI process before grants open for eight weeks from 9am on 2 May, 2022 until 5pm on 27 June, 2022. Successful applicants will be informed from November.

    Eligible projects must be based in one or more of the 15 eligible west and southwest Sydney Local Government Areas, and must target one of the six focus areas:

    1. Parks, urban spaces, and green space;

    2. Enhancing community infrastructure such as local sporting grounds;

    3. Modernising local schools;

    4. Creating and enhancing arts and cultural facilities;

    5. Revitalising high streets;

    6. Clearing local traffic.

    In addition to the $1.6 billion in grants for community projects, $400 million in non-competitive funding will be allocated directly to the 15 eligible local councils.

    A further $3 billion is available to NSW Government agencies to deliver transformational projects of benefit to local communities.

    To find out more or to put in an ROI, visit:


    P: 02 9228 5260


  • 04-Apr-2022 13:45 | Tracy Dawson (Administrator)

    Join Mayor Khal Asfour for this exclusive invitation to The City of Canterbury Bankstown's annual event CBEvolve - Building the Bankstown Health and Wellbeing Precinct.

    Canterbury-Bankstown is evolving into one of the most vibrant cities in Sydney, affording massive opportunities for business growth and development.

    Global consultancy company Deloitte will outline a vision, the opportunities for investment, and a timeline for the new Precinct.

    Event Details

    Date: Thursday 12th May 2022

    Time: 12.30pm to 2.30pm (registration opens at 11.45am)

    Where: Bankstown Sports, 8 Greenfield Parade, Bankstown

    Cost: $45 (includes a 3-course lunch and beverages)

    Register: Reserve your seat by 1 May at

    For further information about the event, please contact:

    Kevin Tran 

    P: 9707 9227 


    This event is proudly supported by the Bankstown Sports and Canterbury Bankstown Chambers of Commerce.

    City of Canterbury Bankstown is committed to running COVIDSafe events and conditions of entry are in line with NSW Government requirements.

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