Breakfast Masterclass

Linking Strategic Plans to Operational Plans

Thursday 22 August 2024 2024, 7.15am to 9.30am

Organisations with poor alignment between strategy and operations struggle with increased costs, higher turnover, and lower employee engagement. This misalignment creates a ripple effect of challenges, including stress, burnout, and decreased morale, all hindering business profitability and growth.

In today's fast-paced business environment, aligning strategic goals with operational actions is crucial for organisational success. This masterclass aims to bridge the gap between high-level strategic planning and day-to-day operations. Participants will gain practical insights and tools to ensure their operational activities are effectively aligned with their strategic objectives.

Join us at our Breakfast Masterclass, 'Linking Strategic Plans to Operational Plans', with Janine Williams from The Epiphany Group

In this masterclass, you will:

• Understand the key components and differences between strategic and operational plans
• Learn how to align operational activities with strategic goals
• Develop skills to create actionable operational plans
• Gain insights on implementing and monitoring operational plans for continuous improvement.

Proudly supported by The Epiphany Group

Wednesday 29 May 2024, 7.15am to 9.30am

In today's economic climate, organisations throughout Australia are feeling the pressure of an uncertain future. Economic instability has led to heightened stress levels among employees and leaders alike, manifesting in increased cases of burnout and decreased productivity.

For leaders, the challenge is dual fold: maintaining business performance while also addressing the emotional and psychological needs of their teams. This juggling act can leave many feeling overwhelmed and under-prepared. The weight of making critical business decisions that affect not only the bottom line but also the well-being of staff can induce significant anxiety, often leading to a sense of isolation and doubt in their leadership capabilities.

Join us for an enlightening Breakfast Masterclass, "Leading in a Tough Climate: How to Balance Business Performance and Employee Care”, with Diana Tapp, CEO of World Class Teams. This event is pivotal for those ready to transform their leadership approach and lift their managers to foster an environment where both the business and its people thrive, even in the face of adversity.

In this masterclass, you will gain critical knowledge:

• Why stress, overwhelm, and burnout are at record levels.
• How to build and sustain resilience.
• The critical role Leaders & Middle Managers play.
• The stark consequences of getting the balance wrong.
• 3 practical actions you can take implement right now to get the balance right. 

Proudly supported by World Class Teams

Thursday 15 February 2024, 7.15am to 9.30am

Welcome to a new era of leadership! Gone are the days when time management and dealing with challenging behaviour were the core focus. In 2024, the leadership landscape demands a nuanced balance of strength and vulnerability, autonomy and guidance, and a deep understanding of mental health, well-being, diversity, and inclusion. This transformative shift calls for a new breed of leaders at every level of your organisation.

Join us for our must-attend masterclass with Australia's premier High-Performance Team Consultant, Diana Tapp. Drill down into the heart of modern leadership and learn how to cultivate a robust leadership and management team to drive your organisation forward. Whether you’re a CEO or an experienced executive, these insights are tailored to empower you and your team to thrive in today's ever-changing landscape.

In this masterclass, you will discover:

1. Why leaders need to let go of perfectionist tendencies
2. The distinction between technical skills and leadership skills
3. The 5 essential skills of high-performing leaders
4. 3 effective strategies to get honest feedback on your leadership style
5. How to evaluate the strength of your management team using the Middle Manager Mapping Model

Proudly supported by World Class Teams

Wednesday 23 August 2023, 7.15am to 9.30am

As a CEO or senior executive, navigating your organisation through economic turbulence is no small feat. Uncertain markets, continually increasing customer demands, and additional financial pressures can challenge even the most experienced leaders. What should you be doing now to ensure you not only weather the storm but turn these challenges into opportunities ahead?

Join us for a not-to-be-missed The Connection Breakfast Masterclass where Australia's #1 High-Performance Team Consultant, and CEO of World Class Teams Diana Tapp, will reveal how to empower leaders at all levels of your organisation to help your company not only survive but thrive in economic uncertain times ahead.

In this live masterclass you will discover:

1. Techniques for maintaining employee engagement during economic downturns
2. The critical role of transparency, empathy & empowerment
3. Why middle managers have an outsized impact on your ability to survive
4. The top 5 skills ALL leaders need to navigate economic uncertainty
5. Harvard research into 3 leadership pitfalls putting your company at risk

If you’re committed to not only safeguarding your organisation but also fostering an environment in which it can thrive in spite of serious ‘head winds’, this is an essential event.

Proudly supported by World Class Teams

Thursday 4th May 2023, 7.15am to 9.30am

Marketing is a crucial aspect of any business, and in today's digital age, staying ahead of your competitors means utilising all the tools at your disposal. Enter ChatGPT, the cutting-edge language model developed by OpenAI. ChatGPT has taken the marketing world by storm, and for good reason.

In simple terms, ChatGPT is an AI-powered language model that generates human-like text. It has the ability to create high-quality content quickly and efficiently, as well as increase the frequency of content production, helping your business stay top-of-mind with audiences.

ChatGPT is a real game changer for businesses. If you're not already using it or are unsure of how to get started, this Masterclass is for you.

Delivered by My Skills Australia CEO, Simone Rennocks using ChatGPT live on the big screen, you will learn:

• How to log in and set up your ChatGPT account
• The many ways you can use ChatGPT for your business, such as writing social media content and blog posts
• Common pitfalls and challenges to watch out for when using AI for content creation
• Plagiarism concerns and how to avoid them
• What Google thinks about AI-generated content
• How we use AI on a daily basis
• Other AI tools that can help you in your business

Proudly supported by My Skills Australia

Wednesday 15th February 2023, 7.15am to 9.30am

Old-school leadership is well-intentioned, and it used to work, but doesn't anymore.

Today's employees have very different expectations from their predecessors. They have a different definition of respect, a higher expectation about being involved in decision-making, a greater sense that they're owed exciting work and the expectation of fast career progression.

On top of that, people's expectations of their managers have increased dramatically. When managers don't meet these expectations, staff can resign in droves, which companies can ill afford in 2023 when the labour market is so tight, and competition for top talent is at an all-time high.

Join Diana Tapp, CEO of World Class Teams on February 15 to find out what old-school leadership principles your managers, supervisors and team leaders need to ditch right now so that you can confidently stem the flow of accomplished workers leaving your organisation.

You'll walk away from this Breakfast Masterclass with:

• A list of 3 old-school leadership principles EVERY manager in your business needs to stop doing immediately so that you don't lose your best people
• An analysis of where your managers currently sit so that you can map weak points and improve individual effectiveness
• A proven plan to create modern, high-performance leaders 
• Five essential leadership skills your managers must master in 2023

This Masterclass is for:

Business owners, top level management and senior leaders who want to:

• Upskill their managers, supervisors and team leaders
• Achieve business growth and
• Retain top talent

Proudly supported by World Class Teams

Thursday 10th November 2022, 7.15am to 9.30am

Pitches win business. Your ability to communicate your organisation's value and uniqueness through spoken word is vitally important, if not essential. Many business owners agree that poor pitches can permanently close the door on potential customers, prevent deeper relationships from forming and ultimately cause a loss of revenue.

On the other hand, knowing how to create and deliver a great pitch can help you stand out from your competitors, build stronger connections, boost sales and attract further opportunities for your business.

Presented by My Skills Australia CEO, Simone Rennocks, this Small Business Month event will provide you with the tools to create, refresh or revamp your sales pitch so that you can connect with success.

During this Masterclass, Simone will: 

• Discuss common pitch mistakes holding you back
• Show you how to create a successful business pitch 
• Give you time to construct your pitch
• Provide opportunities to practice your pitch  

Proudly supported by My Skills Australia and the NSW Government's Small Business Month 

Wednesday 14th September 2022, 7.30am to 9.30am

Digital leaders are the foundation of digital transformation. They support and inspire employees to change the way they work together, modernise processes and set up organisations for digital change. Digital leaders enable a business to handle external disruptions, and reap the benefits of internal innovations, leading to long term profitability and sustainability in an everchanging digital environment.

This breakfast masterclass will give attendees an insight into what digital leadership is, a self-evaluation of where they are as a digital leader, and how they can impact and improve their organisation’s digital transformation journey.

Proudly supported by KPMG

Wednesday 17th August 2022, 7.30am to 9.30am

The unrelenting demands on senior leaders are pushing them to their limits. You love your job. You're really good at your job. But there's just too much going on, and you are permanently overworked and overloaded. COVID, rapid inflation, talent wars and the threat of a coming recession have only magnified the problem. Something has to change!

As a leader, hard work is a given. But if you find yourself starting to 'endure' rather than 'enjoy' your job, if you feel like you're 'pulling the wagon' almost single-handedly, or you're constantly putting in too many hours and putting out too many fires, your career and reputation is likely at risk.

Being overworked and overloaded stops you from being strategic. Decisions can be rushed and therefore are sometimes not the best ones. You can't see serious problems easily, creative thinking becomes impaired, and critical interpersonal skills suffer. Research proves that working too hard will actually make you a less effective leader.

It doesn't have to be this way. Join us for a must-see masterclass where Australia's #1 High-Performance Team Consultant, Diana Tapp, will reveal how to cure the overworked and overloaded senior leader.

In this masterclass, you'll discover:

• The simple hack to build 'me time' into your schedule
• The weekly routine that lets you 'lift up' and become more strategic
• Why middle managers are the key to overcoming overload
• 4-steps to activate and empower your team
• How personally doing less will lead to better business results

Proudly supported by World Class Teams

Thursday 7th April 2022, 7.30am to 9.30am

Something many successful business people know is that you don’t have to have an earth-shattering idea to get ahead. You just have to identify a problem and find a way to solve it. Successful problem solving is the basis of all new inventions and the key to business growth.

Companies looking to maintain a competitive edge in an increasingly competitive market, would be wise to invest in building effective problem solving skills within their organisation. 

While it is often assumed that problem solving comes naturally, it is in fact a skill that can be learned and developed over time. Learning and developing problem solving skills will help you and your team to identify and leverage market opportunities, improve overall business performance and manage risk.

In this Masterclass you will learn how:

• Your business can become more agile and innovative by applying problem solving techniques in your workplace  
• To identify activities or processes within your business that could be hampering your growth and what you can do to fix them
• To unearth new business opportunities by learning how to solve your customers problems

Proudly supported by Efficiency Works

Thursday 17th February 2022, 7.30am to 9.30am

Are you developing your people's skill sets to align with your future business needs?

According to the World Economic Forum's 2020 'The Future of Jobs Report', 44% of the skills employees need to perform effectively in their roles, will change by 2025. Some jobs will cease to exist, roles will be redefined, and new occupations will surface and become the norm.

As artificial intelligence and machines do more of what your people have traditionally done – optimise, automate, calculate, replicate – your people need to upskill and gain expertise in the uniquely human competencies – emotional intelligence, collaboration, critical thinking, “human skills”. Businesses that fail to reskill and adapt will struggle to survive. Those who do upskill their staff will stand head and shoulders above the rest.

The good news is that these future skills are learnable, and you can start developing them today. Join us for our first Breakfast Masterclass of 2022 where Australia's #1 High-Performance Team Consultant, Diana Tapp, will reveal the five core skills you need to develop to not only survive, but thrive, during the challenges ahead.

During this Masterclass you will discover:

• Why developing “human skills” is so important
• The World Economic Forums’ future skills hierarchy
• #1 way to avoid being made redundant by automation
• The 5 core skills your people need to develop
• How to map your team, identify gaps and develop a plan to rapidly improve

Proudly supported by World Class Teams