Every person has a story…

Novotel Sydney Parramatta would like to introduce their newest and possibly most entertaining member of staff, Carl Herve, the hotel’s new Revenue Manager. Carl joins the hotel, with his passion for life, kind heart, humorous banter and musical talents.

With an immense background in the hospitality industry and atlas of world knowledge, Carl has proven to be a resourceful asset to Novotel Sydney Parramatta. His interest in travel and hospitality began at a young age, while living in Africa with his parents and brothers until the age of 16 years old; however it was not until back in his home country, France that he explored the opportunities of the hospitality industry.

Luckily enough for his career, France is also home to Accor, headquartered in Paris, the hotel group own, operate and franchise 3,600 hotels on 5 continents representing several diverse brands, from budget and economy lodgings to luxurious accommodation in exotic locations. This allowed for great career opportunities and it was at Novotel Caen France, where Carl’s training started as a Food and Beverage attendant before trying his hand at Reception in Ibis Marseille and Housekeeping department at Sequoia hotel, Paris, a 1000 room hotel.

After studying, Carl landed his first contract with Sofitel Montpellier, a luxury brand under the Accor umbrella, working at Reception before moving onto Ibis Barking, London. During his time in London, he worked as a Team Leader in Front Office, Reservations and Revenue. It was at his time at Ibis, that his interest in Revenue, strategic planning and the operations behind the scenes started. This led him to his role as Director of Revenue at St Regis, French Polynesia, before back to Paris as a Cluster Revenue Manager for Marriott.

However it was at the Marriott, France, where the story got even more exciting, as this is where his love story with Australia began. Carl met his lovely partner, Suzie, an Australian expat working in Reservations at the hotel and had been living in France for the past ten years. Back in Australia now and both working for Accor again, the couple patiently await the arrival of their first child.

What more is there to the well travelled Revenue Manager; it would have to be his musical talents. Singing and performing from a young age, Carl has many memories and stories to tell his new child. During his travel, he has recorded music videos and performed in bars and clubs using his stage name ‘Frank Lukani’. He describes his most memorable experience to be his performance of Cold Play’s Viva La Vida in front of 6,000 patrons at Caen Stadium, France.

From starting in the office at Novotel Sydney Parramatta, he has entertained with his random sing a longs, stories of his travel, abundance of delicious French crepes and a laugh you could probably hear echoing down Church Street. To experience and view his musical videos please visit ‘Frank Lukani Official’ on Facebook, Sound cloud and YouTube. Also make sure to check out his other creations, Novotel Sydney Parramatta’s Weekend escape package at www.novotelparramatta.com.au