It’s time to challenge your talent thinking

The commercial benefits of a more diverse workforce are clear. So why do so many offices still look so homogenous? The truth is, hiring someone who has a different appearance, cultural background, age or experience doesn’t come naturally. Our unconscious biases are exactly that: unconscious. They stem from a natural need to make quick judgements, but they hold us back from embracing difference.

“It all starts with the hiring manager’s perception of what the ideal candidate ‘looks like’,” explains Natalie Goldman, CEO of FlexCareers. “Often they keep repeating situations: ‘the person who did this role before was like this and it worked.’ Of course, clearly it didn't – because they left.”

Goldman believes small businesses can change their habits and practices much more quickly than large enterprise – and they have even more to gain.

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